Colorxchange Support

Category » Design and Layout

There were 12 articles found in this category:

1. How should I setup my bleed and crop marks?
   Bleed must extend further than the cut line. Using one of Colorxchange's templates can help you visualize this. Please keep all text and anything you do not want cut at least .125" away from the cut line. Make your outter bleed also to .125" outside the cutline. Large format such as banner ...
2. What file format can I send Colorxchange?
   We recommend saving as a .PDF You may also send the file in the following types: jpg, jpeg, psd, tif, tiff, eps, ai, and png We prefer that you send .PDF and .EPS files with outlined fonts. These files are easier to handle and will likely speed up your turn-around. Remember to add crop marks an ...
3. What resolution do I submit my artwork at?
   Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around. We only accept 300 dpi files and no less. For Banners, Signs, and posters see below Scale & Resolution Example Chart * Final Size Artboard Size Scale Resolution/DPI ...
4. Why does my artwork take so long to upload?
   Files sizes for Colorxchange can be monsterous, especially for large format jobs, chances are your file may take longer than your typical business card file. Your file size and your network connection are the two main factors affecting upload speed. See our Scale & Resolution Example chart belo ...
5. What is "Rich Black" and how do I get it?
   Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like. 100% K on screen Rich Blac ...
6. What is "banding"?
   Many things can cause banding. Banding can be caused by the program that it is exported from, such as Indesign or Corel. Also, too many gradient steps, for example going from a very light color to a dark color, in a small area will cause banding. To prevent this, check your digital files before ...
7. What color mode should I use?
   You should always start and finish your designs in CMYK color mode.
8. Should I include fonts with my file?
   No, please ensure all fonts are outlined prior to file upload. If using Photoshop, please provide the flattened file only.
9. Keeping Blues from printing Purple?
   When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values. This chart below is for reference only, it has been converted to RBG for web output.
10. How should I setup my file for proper rotation?
    Colorxchange. requires Print Ready files with proper rotation. Files submitted are printed HEAD to HEAD as-is based off your files. Make sure to set up your files so that when we print them HEAD to HEAD the final product will read the way you would like. Also, front and back files need to be se ...
11. How do I setup my file for a 1" hem or pole pockets?
    Hems are made by folding the job by folding in 1" on all sides. For example if a 6" x 2" banner is ordered with hems the final size will be 5'10"x1'10". This is also used for pole pockets if a banner is ordered with 2" pole pockets you will lose 3" total of image area. For example for a 2'x6' ba ...
12. Do you print spot or Pantone colors?
    We only print 4 color process (CMYK). If you use Spot or Pantone colors, please have them converted to process colors prior to uploading your file.